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FAQs

The TenderHood Frequently Asked Questions

The TenderHood Frequently Asked Questions

Supplier Social Network Questions

Is the Supplier Social Network Free?

Yes, individual users can sign up the network for free, and it will ALWAYS be free.

Can I get all of my data if I leave?

Yes, we are fully GDPR compliant and you can request your data at anytime. There is a function on the website, or you can just contact us at privacy@thetenderhood.co.uk

Can I invite friends?

Yes, the more members we have the more powerful the community becomes. We have functionality on the site to make this really easy for you. Just click invite friends from your profile menu and off you go.

Can we do video chats?

Yes, we have full Zoom integration for free inside the Supplier Social Network.

Tender Matching Service Questions

Can I cancel my membership?

Yes, you can cancel at anytime. We will also save all of your profiles for you as we know you will be back.

Do I need to renew my membership?

Only if you leave, if you don’t then it will automatically renew every month.

How many users can I add to my membership?

You can add unlimited users to your membership.

How many tender profiles can I have?

You can have as many tender profiles as you like, and you can assign them to one or as many users as you like.

Can I keep my network access if I cancel?

Yes, your network access is not reliant on your paid membership. You can cancel at anytime and still keep all of your connections in the network.

Will you be getting tenders from the new find a tender service?

Yes, we are fully GDPR compliant and you can request your data at anytime. There is a function on the website, or you can just contact us at privacy@thetenderhood.co.uk